Last Updated: 13/08/2024
Astra, operated by SCRIPTWARE SOFTWARE LTD ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains our practices regarding data collection and use in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable UK data protection laws.
2.1. Stripe Payment Processing: Astra uses Stripe as our payment processor. When you make a purchase, Stripe collects and processes payment information on our behalf. This may include:
2.2. Limited Data Collection: Beyond the payment information processed by Stripe, Astra does not directly collect, store, or process any additional personal data from its users.
We process your personal data on the basis of "performance of a contract" to complete your transaction and provide our service.
4.1. Stripe: As our payment processor, Stripe handles all payment-related data. We encourage you to review Stripe's Privacy Policy (https://stripe.com/gb/privacy) to understand how they collect, use, and protect your personal information.
4.2. BloxProduct: After payment processing, all further transactions, including license distribution, are handled by BloxProduct. We encourage you to review BloxProduct's Privacy Policy (https://bloxproduct.com/Privacy_Policy.pdf) to understand how they handle your personal information.
4.3. Email Services: License keys are sent directly from BloxProduct to the email address you provide during the transaction. We do not have access to or control over this process. We will email you a receipt upon purchasing from us; this email will contain important links to this policy, our terms of service, and a quick contact email too.
The payment information collected via Stripe is primarily used for processing your transaction. Additionally, we may use this information to:
We do not use this information for marketing purposes or share it with third parties beyond what is necessary to complete your transaction and provide our service.
We do not retain any personal data directly. Stripe retains transaction data in accordance with their privacy policy and legal obligations. Please refer to Stripe's privacy policy for specific retention periods.
Your data may be transferred to and processed in countries outside the UK where Stripe and BloxProduct operate. These transfers are conducted in accordance with UK data protection laws.
Under UK data protection law, you have the right to:
To exercise these rights in relation to data processed by Stripe or BloxProduct, please contact them directly. For any concerns related to your transaction on our platform, you may contact us using the information provided in Section 12.
While we do not directly store personal data, we ensure that our use of Stripe adheres to industry-standard security practices. We maintain reasonable security measures to protect our website from unauthorized access or malicious activities.
Our service is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
SCRIPTWARE SOFTWARE LTD
Data Protection Officer
Email: [email protected]
Address: Kemp House, 160 City Road, London, England, EC1V 2NX
If you are unsatisfied with our response to any data protection issues, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
By using our service, you consent to this Privacy Policy and the practices described herein, including the collection and processing of your payment information by Stripe.